Thermomate Warranty Service

Warranty Service

Welcome To The Product Warranty Service！
All thermomate products are covered by a 12 month warranty.
To provide assistance for products under warranty it is essential to carry out the steps below.

Step 1

Please provide your order number

Step 2

Please send a video or picture showing how the product problem looks like

Step 3

Fill in the above information in the form, and someone will handle it within 24 hours on working days

Thermomate Service


Pre-sale service
service@thermomate.com


After sale service
support@thermomate.com


Collaboration
marketing@thermomate.com

Thermomate Customer Service

Excellent Customer Service

We have professional team to offer you excellent service. If you have any question, please feel free to contact us from Monday to Sunday.